Privacy Policy
Draft version 2026-10-19
Pre-release draft: legal and operational review is pending. This version is not approved for public launch.
This notice concerns the public RockTech NeXus website and enquiries made through it. It does not replace the privacy information supplied separately for a Rocklytics or mineraX account.
Who is responsible
ROCKTECH NEXUS jednostavno društvo s ograničenom odgovornošću za računalno programiranje (ROCKTECH NEXUS j.d.o.o.), Ulica kneza Porina 61, 10410 Velika Gorica, Croatia. OIB 00727801698; MBS 081626220; EUID HRSR.081626220. Registered with the Commercial Court in Zagreb; share capital EUR 5.00.
Information you provide
Beta, pilot, investor, contact, feedback and research enquiries may include your name, email, organization, role, country or time zone, workflow, intended use, evaluation objectives, topic and message. Pilot enquiries also offer team size, timing and NDA/procurement questions. Fields marked as required are needed to assess that enquiry; you can alternatively email us. Do not send passwords, special-category personal data or confidential engineering files.
Purpose and legal basis
We use enquiries to respond and assess an evaluation or business relationship. Steps requested by you before entering a contract rely on Article 6(1)(b) GDPR where applicable. Other business enquiries rely on our legitimate interest in handling relevant correspondence, Article 6(1)(f). Reading this notice is not consent to marketing.
How forms work
When the dedicated enquiry service is enabled, the form validates and stores the request in the company-controlled lead database and returns a reference only after storage succeeds. It records the enquiry type, supplied fields, privacy-notice version and acknowledgement time. For acquisition measurement it may also record the landing path, a coarse channel and referrer source, and short campaign labels supplied in the page link. This lead attribution does not store the full referrer URL or search query. If that service is not enabled, the form opens a prepared message in your email application; you must send that message yourself.
Recipients and service providers
Enquiries are handled by the company. The website and the enquiry database are hosted on Google Cloud in the europe-west1 region (Belgium, EU); backups stay in the EU. ZeptoMail by Zoho Corporation (EU data centre) sends transactional e-mail, such as enquiry notifications and confirmations, and processes enquiry information only to deliver them. Zoho Mail (Zoho Corporation, EU data centre) hosts the rtn-x.com mailbox in which we receive and answer e-mail. Cloudflare Turnstile (Cloudflare, Inc.) checks that an enquiry form is sent by a person and not by an automated script. It loads only on pages with an enquiry form and processes technical information from your browser and your IP address; when you send the form, our enquiry service passes the check token and your IP address to Cloudflare to confirm the check. We rely on our legitimate interest in protecting the form from abuse, Article 6(1)(f) GDPR. Cloudflare may process this information outside the EU. Information may also be disclosed where a legal obligation requires it. The final provider list remains part of the pre-launch legal review.
Website analytics
This website includes Plausible Analytics for page visits and selected interactions such as application actions. Form message contents are not passed to analytics by the website code. See Plausible’s data policy for its service description. Product-account analytics are outside the scope of this website notice.
Retention
The dedicated enquiry service assigns each new lead an expiry date, configured to 180 days in the deployment template, and runs automated expiry cleanup. Database backups are stored encrypted in the EU and deleted after 30 days; a deleted backup file stays recoverable for up to 7 more days, and daily snapshots of the server disk are kept for 7 days. An expired or erased enquiry therefore leaves every backup within 37 days. A different period may apply if an enquiry becomes part of a contractual record or must be retained to meet a legal obligation or establish, exercise or defend legal claims. Email, delivery logs and analytics may have separate retention settings.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction or portability and object to processing based on legitimate interests. Where processing depends on consent, you may withdraw it without affecting earlier lawful processing.
Complaints
You may complain to a competent supervisory authority, including Croatia’s Agencija za zaštitu osobnih podataka (AZOP).
Privacy contact
For questions or a rights request, email rtnxcontact@rtn-x.com. Do not include an identity-document copy unless it is specifically needed and requested through an appropriate channel.